Technical Sales Specialist – Single Use Technology (SUT)

Sales | United States

Job Function:

We are hiring a Technical Sales Specialist (TSS) – Single Use Technology (SUT). The TSS-SUT will work with customers and sales teams to position Fujifilm’s SUT capabilities within the Biopharma/Biotech sector, maximizing the sales of single use hardware, automation, and consumables for the Fujifilm business within United States. The person in this role will be responsible for supporting new sales at targeted accounts, as well as expansion and maintenance of existing customers in order to achieve departmental and Corporate Plan. This is a field sales position which will cover North America, and the ideal candidate will be based near one of the major Biotech hubs (Boston, NY/NJ, Philadelphia, Washington, RTP, San Francisco Bay Area, San Diego).

Job Duties:

  • Execute sales strategy for Single Use Technologies product line
  • Develop business plans/rolling forecast for assigned product line and territory
  • Achieve revenue sales target within the assigned region
  • Prospect and generate leads, prioritizing customers according to market accessibility
  • Serve as primary contact for customers on Single Use Technology solutions
  • Provide strategic support regarding SUT: competitive intelligence; win/loss analysis; strategic analysis; sales technique coaching; drive new product introduction or other important messaging activities, generally in close collaboration with Tech Support/MSAT, Product Management, Field Applications and other TSS colleagues
  • Drive mindshare into the market for our single-use brand and value proposition
  • Coordinate SUT approach between global sites of key accounts, generally in close collaboration with Global Strategic Account Management and Area Sales Management
  • Own the area’s SUT financial objectives
  • Deliver high caliber commercial and technical presentations to customers
  • Facilitate internal resources allocation to satisfy customer needs: Coordinate Commercial Sales activities with FAS to plan and implement product demonstration demonstrations, SAT and Installation Qualification activities
  • Provide necessary data and feedback to Sales, Product Management, Quality Assurance, Engineering, and R&D as appropriate
  • Provide responsive telephone and on-site support and work to ensure that the customer is successful in the use of their instrumentation
  • Provide necessary voice of customer (VOC) to market and product management of our products and services
  • Produce accurate work reports, identifying achievements, challenges and troubleshooting ideas and solutions
  • Other duties may be assigned as needed

Experience/Education:

  • BA/BS degree in a life science field; Graduate degree preferred
  • 5+ years minimum experience in a customer-facing, technical sales role managing single use equipment in bioprocessing
  • Working knowledge of process development technologies in upstream and downstream
  • Working knowledge of the entire SUT product portfolio, including hardware & automation and flexible single use bioprocess containers
  • Knowledge of cell culture media development in biopharma, cell & gene therapy and vaccine manufacturing
  • Knowledge of cGMP & regulatory standards for biopharma manufacturing
  • Experience of FAT and SAT processes, Installation Qualification and post-sales customer support on equipment URS
  • Knowledge of bench-top scale, pilot scale and large-scale cell culture production processes
  • Knowledge of Bioprocess Liquid management processes
  • Excellent knowledge of complex and lengthy sales cycle and management of highly-technical opportunities
  • Highly developed negotiation skills and value selling techniques
  • Outstanding customer service mentality
  • Exceptional oral and written communication skills
  • Demonstrated knowledge of upstream and downstream processes and equipment in the Bioproduction workflow
  • Knowledge of GAMP/GMP within a Biopharma setting
  • Strong track record of selling high-value production systems within the Life Science industry
  • Basic knowledge of mechanical engineering and software and hardware troubleshooting
  • Works in a structured, results-oriented manner, willing to contribute with ideas and a hands-on approach
  • Works well independently and within an interdepartmental team
  • Willing to travel extensively to customer sites

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Principals only. No recruiters please.

FUJIFILM Irvine Scientific is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law.

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