Project Manager

Project Management | Santa Ana | CA

Job Function:
We are hiring a Project Manager for our Custom Executions Team. The Project Manager organizes, tracks, expedites, and manages active custom products flowing from Customer Service through Operations and to the customer. A key aspect of the role is initial clarification and confirmation of requirements [known as the CMA or Custom Media Agreement process]. This position interacts with varying levels of internal and external personnel and will require direct customer communication and a highly team-focused approach. The Project Manager must demonstrate strong business and customer focus, and a good understanding of operational capabilities and processes is required.


Job Duties:

  • Track and analyze custom product activities, including past sales and trends
  • Coordinate among various departments -- Sales, Marketing, Customer Service, Planning, Procurement, Manufacturing, QC, and QA -- to ensure that active custom orders are flowing through the process in a timely fashion
  • Enforce a safe culture/environment that promotes active, open and honest communication by all stakeholders
  • Organize, compile, and revise (as necessary) the up-front information gathering and customer acknowledgement of custom order requirements [e.g,. the "CMA process"]
  • Provide regular project updates and information to customers, management, Sales, Customer Service, and Marketing as requested
  • Resolve discrepancies in information and/or expectations in terms of custom order processing and fulfillment; negotiate as required in the effort to prioritize actions required to meet customer requirements for custom product provision
  • Host/manage the routine forum/meeting that ensures alignment among key functions required to execute against custom product demands
  • Participate in product [primarily ‘custom’] forecasting through the designated (e.g, S&OP) process
  • Ensure that assigned projects are delivered on-time, within scope and within budget
  • Ensure compliance with NPD process
  • Develop a detailed project plan to track and report progress
  • Measure project performance using appropriate systems, tools and techniques
  • Create and maintain comprehensive project documentation



  • BS/BA degree in Life Sciences (Biology, Chemistry) or Marketing (emphasis on technical/scientific products) strongly preferred; AA or high school diploma/GED plus relevant direct experience may be considered
  • 5+ years relevant project management experience required; Bioprocess, medical device, or pharma manufacturing experience preferred
  • Internal candidates for this position should have experience in Customer Service and/or Operations (preferably a Planning function) for a minimum of 1 - 3 years; basic knowledge of how ‘custom orders’ are processed is key
  • External candidates should possess a minimum of 5 years in a position in a Marketing, Sales, Customer Service, or environment involving ‘custom’ [make-to-order or engineer-to-order] products
  • Commercial (Marketing, Sales, Customer Service) background and/or experience in a medical device, life sciences or related industry is preferred
  • High degree of organizational skills (planning, coordinating, tracking) related to time-sensitive creation/production of products used in a technical environment
  • Strong cognitive/analytical and strategic thinking skills; confidence and assertiveness to render timely decisions around complex situations
  • Creativity in overcoming obstacles and barriers to progress
  • Experience using relevant project management tools, such as MS Project
  • Basic understanding of cell culture bioprocessing and standard cell culture media preparation methods
  • New product development process
  • Proficient in Microsoft Excel, Word, PowerPoint, Outlook, and productivity software
  • Understanding of cGMP
  • Must have proven ability to build relationships and guide teams which include representatives from multiple functional areas


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Principals only. No recruiters please.


FUJIFILM Irvine Scientific is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law.


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